Sparkle Pools Inc.

Reviews about Sparkle Pools Inc.

• Justin Eader

  Jun, 13 2018
  ★ ☆ ☆ ☆ ☆
  As of now the customer service is indefensible. My liner was replaced over three weeks ago. The tech told us there was an issue with installing our $1500 LED light purchased (apparently this is a light bulb only) and he would return the next day to correct it along with fixing our polaris cleaning tool. I've called countless times in three weeks and have been told by several Sparkle employees I would receive a call back either same day or next day. Nothing. I've asked to speak to the owner and nothing.
  This is my first pool I've owned and have also asked for some type of assistance/tutorial on what I need to do to properly maintain my $8500 investment, again, NOTHING. Apparently after 30 years in business, only the service person that I dealt with knows anything about my scenario as she is the only one who can answer my questions, again, nothing from Sparkle Pools. The only silver lining here is Lexi in the Easton store, who helped us learn about testing the water as it was cloudy. One employee told me to buy pool bleach and dump in. Lexi said this was incorrect. Once we tested the water it turns out our pool was pulling calcium from our new liner, which is horrible. If it wasn't for my wife taking the time to go there, who knows what would be wrong with our pool/liner at this time.

Images and photos

The nearest places

• Mini-Stor

  Establishment, Storage

  24883 Steamboat Alley, Denton, MD 21629

  +1 410-479-3222

  riverlandingministorage.com
• Caroline Office of Tourism

  Establishment, Travel agency, Museum

  10219 River Landing Road, Denton, MD 21629

  +1 410-479-0655

  tourcaroline.com
• Wharves of Choptank Visitor & Heritage Center

  Establishment, Travel agency

  3 Crouse Park Lane, Denton, MD 21629

  +1 410-479-2050

  dentonmaryland.com
• Caroline County Emergency Management

  Establishment, Local government office

  7 North 1st Street, Denton, MD 21629

  +1 410-479-2622

  carolinemd.org
• Crouse Mill Park

  Establishment, Park

  Denton, Denton, MD 21629
• Denton Cemetery

  Establishment, Cemetery

  24865 Meeting House Road, Denton, MD 21629

  +1 410-479-2611